Shipping policy

Shipping & Delivery

Sunzout offers nationwide shipping. Shipping costs and delivery arrangements vary by product and destination. Please contact our team for shipping details specific to your order.

Made-to-Order Products

Made-to-order products may take up to 90 days for production and delivery. These include pergolas, made-to-order outdoor kitchens, and custom teak and aluminum furniture sets.

Please speak with your designer for current production estimates and delivery timelines.

In-Stock Products

In-stock products require 2–7 days for processing before shipment. Transit time is additional and varies by destination and shipping method.

Shipping Methods

Products ship via UPS Ground, less-than-truckload (LTL) freight, or specialized forklift delivery services for pergolas and large outdoor kitchens. The shipping method depends on the product’s size and delivery requirements.

Tracking & Assistance

Visit our order tracking portal for order updates and available shipment tracking. For questions about production or delivery, contact our team. We’re here to help throughout the process.